A collection of online communication channels encouraging input from communities, interaction between users, the sharing of information, collaboration and opinions. It lets people publish, chat and share content online.
Algorithms – Social media platforms use algorithms to ensure users are alerted to the most relevant content using certain demographic predictions. This means that new content may be pushed below content which is deemed more relevant to the user.
Avatar – In social media, an Avatar is a picture or graphic used to represent you. Businesses frequently use a logo as their avatar on company pages and profiles. Colloquially known as an “avi” or a “DP” (display picture).
Bitly allows you to easily shorten, share, manage, and analyze your favorite links from around the web.
An application that allows for the creation of personalized emojis/cartoon avatars for use in various social media applications.
Mini videos that loop back and forth.
A blog is a web content publishing platform that allows a user to post content which may include commentaries, news or views. Blogging platforms include Blogger and WordPress, and blogs are indexed promptly by search engines.
When a group of people work together to harass an individual online.
Or rather Google Circles, are a feature of Google+. A Circle is a way of categorizing or grouping people based on the relationship you have with them. People you add on Google+ can be added as friends, family, acquaintances, or you can add people to follow.
Connections are people you connect with on LinkedIn. Connections are similar to Facebook friends but are more likely to be made with people you have worked with, or would like to do business with, rather than friends or family members.
A form of online harassment involving revealing personal information publicly (such as work or home address, phone number, e-mail, etc.).
A small digital image or icon used to express an idea, emotion, etc., in electronic communication (smile face, heart, etc.).
The main purpose of social media is for you to use it as an opportunity to actively engage with friends and family, peers and community. For example, on Facebook, engagement includes likes, comments and shares.
A type of yellow journalism or propaganda that consists of deliberate misinformation or hoaxes spread via traditional print and broadcast news media or online social media.
A photographic effect that can be applied to enhance images on social media, such as offering a vintage look, black and white, sepia, altering saturation levels, and more. Snapchat regularly updates their filters, and offers brands the opportunity to sponsor filters as part of their marketing strategy.
An image and video hosting website and web services suite. Calls itself the “best online photo management and sharing application in the world.”
Foursquare allows you to share your location with others. You are shown deals and offers relative to your location that may have also been recommended by your friends.
Friends are people you connect with on Facebook. Friends can see your Facebook profile or elements of your Facebook profile depending on what you have given them access to. On Snapchat, a friend is another user you’ve mutually connected with (both of you have added each other as contacts within Snapchat).
When you follow someone on Twitter you are essentially subscribing to their updates and tweets – you are a follower. You can also follow a company or person on LinkedIn, Instagram and Snapchat.
Geotargeting is a tactic used by brands to deliver different content to its users based on their geographical location. It also enables brands to create specific messaging and content to exclusively relevant audiences.
A filter that has the location of where you are on Snapchat .
Acronym for Graphics Interchange Format, which refers to a file format that supports both static and animated images. Only certain social networks support gifs – check out giphy.com to find gifs to share on social media.
A single word or phrase preceded by the # symbol to define messages relating to a particular topic. Hashtags first emerged on Twitter but are now used on almost every other social platform too.
On Twitter, a handle is the name you choose to represent yourself. It starts with an @ e.g. Our handle is @UMich.
A social media user who can reach a relevant audience (whether large or small) and create awareness about a trend, topic, company, or product. They have established credibility with their audiences, and marketers work to build relationships with them in order to reach those audiences.
Live broadcasting through social media. This is expected to grow in 2017, especially between social media platforms and television broadcasters. Facebook, it is expected, will announce partnerships with major broadcasters to screen exclusive content.
A friend who reads all the posts/messages in group chats or in forums but is not inclined to participate.
A humorous image, video, piece of text, etc., that is copied (often with slight variations) and spread rapidly by Internet users.
The act of tagging another user’s handle or account name in a social media message. Mentions typically trigger a notification for that user and are a key part of what makes social media “social”. When properly formatted (for example, as an @mention on Twitter), a mention also acts as a link, so your audience can click through to the users’ bio or profile.
A newsfeed is a list of news posted on a particular platform. Newsfeeds exist on your Facebook profile page, on blogs and on Twitter, for example.
A message or update sharing new social media activity. For example, if somebody likes one of your Facebook photos you will receive a notification to inform you.
The use of networked technologies to threaten, maliciously embarrass or attack another individual.
Paid Social Media
Businesses can pay to advertise on social media – with common types being native advertising such as Facebook Ads, LinkedIn Sponsored Content, and YouTube sponsored videos. Companies can also run standard, display-style ads on some platforms.
A photo sharing site where users create themed image collections around events, interests or pastimes. Users can browse pinboards, add or “re-pin” images to their own pinboards, or “like” photos.
A podcast is a digital audio file series created by a user and is available for download on the internet.
A machine-readable code consisting of an array of black and white squares, typically used for storing URLs or other information for reading by the camera on a smartphone.
Reach signifies the number of people a brand could target using advertising. It also signifies how many people have had sight of a particular post.
A popular entertainment, social news and social networking website. Content is submitted or shared by users then voted on by other visitors within communities called subreddits.
Disseminating private photos (real or falsified) without an individual’s consent.
The main focus of all social media platforms is to share your content, thoughts and company voice with others. Sharing options can also be added to your site, allowing people to like, +1, email or tweet you, as a method of endorsing or forwarding your content to others.
A social networking search engine that allows you to search the internet for social content such as blogs, comments, bookmarks, events, news, videos. Google also allows you to search blog, video and image content.
A feature on instagram that combines a series of photos into a quick .gif.
Reporting a false threat to local police, prompting an emergency response team to go to an individual’s home.
Refers to a topic that is especially popular on social media at a given moment. Originating with Twitter, users add hashtags to particular words to join the discussion surrounding a topic. This can improve engagement with posts.
A word that is used to describe someone who deliberately tries to offend others on social media, often posting abusive messages to a particular individual or group in order to get a reaction.
A popular microblogging platform used to broadcast messages.
Using uploads by customers on their own social media platforms, UGC is the process in which brands repost pictures onto their main social pages. This provides authentic endorsement, whilst adding volume to content already in place.
Similar to YouTube, Vimeo is a platform for storing, sharing and uploading video content.
A marketing technique where information is passed electronically from one internet user to another, leading to wide coverage and high-interest levels.
A Chinese multi-purpose messaging, social media and mobile payment app.
A free to download messenger app for smartphones. WhatsApp uses the internet to send messages, images, audio or video.
Google-owned YouTube is a video sharing website where users can upload, view and share video clips.
A social media platform that connects people with friends, family, colleagues, businesses from all around the world, enabling them to post, share, engage with a variety of content such as photos and status updates online.
Share live video with your followers.
Instant messaging to chat with friends, on mobile and website.
A user liking a business page and subscribing to the content feed.
Similar to a fan relationship or a Twitter follow, it allows followers to see posts without having the relationship approved.
Connection between two personal profiles.
A place for group chat for people who share a common interest — groups are public, private, or secret.
People click “Like” to show their interest in another person’s post.
Updates influenced by your friends, groups, subscribed pages and activity.
Acts as a profile for businesses, brands and public figures that can be ‘liked’ and ‘followed’ by other users.
An extension of the Like button for expressing emotions:
Like Love Haha Wow Sad Angry
Pages you may be interested in, based on previous pageviews, check-ins, likes and friends.
Posting photos, videos, product recommendations or website links to your own or a friend’s Facebook page.
An app that works on mobile and desktop, Instagram allows you to post photos and videos, apply filters to images, add locations through geotags, use hashtags and share on other social networks.
Area for a short description about you.
Users can contextualize posts by adding a caption, along with a relevant hashtag.
A feature that lets users sort any post they’ve bookmarked into different categories for easy viewing & organizing.
Direct message. A place for private messaging between users.
Collection of images posted to your profile.
Photo editing for Instagram. There are 20 filters, including exposure, color balance, contrast, and different frames. There is also a manual editing feature.
A user who follows your account and sees all your published photos.
Following Activity Feed
A feed of images that people you’re following have liked or commented on. Only shows five minutes of information.
A layout that is used to organize and present your images.
The location attached to an image, which corresponds to a longitude and latitude on a map. This means your image can be viewed alongside other photos geotagged for this location.
# used by Instagram and Twitter, a hashtag allows users to connect with others and find images based on a common word. Using a hashtag means others will find it.
Instagram Live lets you broadcast video to your followers in real-time, but they can only watch while you’re still streaming.
Photos and videos shared on an Instagram feed that disappear after 24 hours.
Users type “mood” or “Mood:” or “#mood” and pair it with a picture to convey how they are feeling at the time.
Via the Home button on the app, this feed shows images from those you follow.
Personal Activity Feed
Shows you when a user likes or comments on one of your images, when your username is mentioned, when your image is posted to the popular page, and when you’re tagged in a photo.
Image uploaded to Instagram, can include a caption, geotag, users’ tags.
A social networking site with individual users and organizations. Individuals can network, build up connections, follow companies and job hunt. You can share news, blog posts, opinion pieces and job ads. There are also specialized groups that can be joined, too.
Users can create a LinkedIn “Badge” in various shades, shapes and sizes, to add a bit more style than a simple link to their LinkedIn profile. The content of the badge is updated automatically from a user’s profile content.
A way to leave a comment on an update.
Bio that includes connections at the company, new hires, promotions, jobs, related companies, and company statistics.
People you invite or people who have invited you.
Signposts to other users showing your expertise. It’s very quick and easy to endorse, so they don’t have the value of a recommendation.
Public or private, created by an individual or a company. They allow users to gather and discuss a specific subject.
Represented by a thumbs up, a way to like an update.
Your connections, including the connections of your connections.
An update that is pinned to the top of a company profile.
A way to recommend a friend/colleague based on their professional experience, to anyone who views their profile.
Sent by one user to another, describing a possible project or opportunity.
An image messaging app that has been around since 2011. Users create “snaps” (a photo or video) and add filters, text, emojis and drawings before sending to a recipient. Individual messages only last up to 10 seconds, then they are completely erased (although Snapchat has introduced a replay feature that allows you to have one more view).
The Discover feed shows algorithmically sorted content from media partners and verified celebrities.
Live Stories are a curated stream of user-submitted Snaps (via Snapchat) from various locations and events. Users who have their location services on at the same event location will be given the option to contribute Snaps to the Live Story. The end result is a Story told from a community perspective with lots of different viewpoints.
A score is the combined number of Snaps a user has sent and received. Users get one point for every Snap they’ve sent and a point for every Snap they’ve received.
The number of consecutive days that two users have sent and received Snaps from each other.
The “My Story” section allows users to post a replayable Snap for up to 24 hours to their friends and followers.
A real-time social network and online news channel allowing users to share content with their followers — 280 characters, to be precise. Users can favorite and retweet the posts of other users, as well as engage in conversations using @mentions, replies and hashtags for categorizing their content.
Hashtags are used in front of words or short phrases to provide context, for example, we sometimes use #GoBlue. Using hashtags to categorize information, makes it easier for users to find.
When you’re looking to tag someone or a brand in a tweet. Include @username and they’ll receive a notification. It’s used to initiate conversations with other users, or attribute content. Note that if you start a tweet with @username, only your mutual followers will see the tweet. To make it visible to others, use a period before – .@username.
A direct message is so you can talk privately to another Twitter user.
A list of tweets that constantly updates, when new tweets that fit a specified criteria are tweeted.
Someone who follows you on Twitter and sees all your tweets in their home feed.
Updates every time someone you follow posts a tweet.
Used to be a star, now represented by a heart symbol.
A curated group of Twitter accounts. You can create your own lists or subscribe to lists created by others.
Modified Tweet — when a user is trying to retweet but the tweet’s too long and they have to alter the original tweet.
A tweet that has been pinned to the top of a Twitter profile page. Pinning a tweet is a great way to feature an important announcement or update.
Is responding to a tweet someone has tagged you in with a @mention. A reply is visible to anyone and everyone — even if they don’t follow you.
Meaning retweet, RT is used in tweets to indicate a user found content useful enough to share. It can also be used by tweeters to encourage others to share their tweets. Via is a term that sometimes replaces RT, letting uses know where the original content came from.
Twitter + people = Tweeple.
Everything you post on Twitter is a tweet. That’s 280 characters plus an image or GIF that are public and searchable by anyone on Twitter, even if they don’t follow you.
A-list Twitter users with hundreds and thousands of followers – @elonmusk would be an example of an influential users, famous for stuff other than being popular on Twitter.
Also Twittersphere. It’s where all the Tweeps hangout.